Contact Us

If you have any questions about our products, order information, shipping services, or any other aspects, we are ready to support you at any time. The customer service team at Opaelg is dedicated to bringing you a pleasant shopping experience and ensuring that your needs are handled in a timely manner.

You can contact us via email at any time. Our official customer service email address is service@opaelg.com. Whether you need maintenance advice for a specific miniature landscape or need to track the status of your order, please be sure to include your order number and detailed questions in the email so that our staff can efficiently assist you.

We usually respond to your emails within 24 to 48 business hours. If you send an email during holidays, the response time may be slightly delayed. Thank you for your patience. We highly value every customer's feedback. Your valuable suggestions will help us continuously optimize service processes and improve product quality, thereby providing you with a better desktop landscape experience.